Hi there, GoToAssist community!
We've got some exciting news to share with you today. Over the past few months, our team of developers and user experience pros has been hard at work refreshing the look of GoToAssist Service Desk. The new design sets the stage for some exciting new features (watch for these later this year), and gets us one step closer to achieving the finest customer experience imaginable across the entire GoToAssist product lineup. Our goal is to make your job easier, and we believe the fresh new design does just that.
The new design rolls out system-wide on March 23, 2015.
About the new design:
New colors, fonts, and spacing
Although the layout hasn't changed (more on that in a minute), we've enhanced the design on multiple fronts.
Colors – A brand new color scheme helps delineate key areas of the product so you can focus on what’s most important.
Fonts – Varied font sizes improve readability and emphasize important labels and headings.
Spacing – Ample, uniform spacing adds volume to the design and simplifies scanning so you can quickly find what you need.
Same familiar layout
Don’t worry – all the features you depend on are exactly where they were before. We’ve got some really great ideas brewing, but we’ve kept the same familiar layout for now.
Get a sneak peek
If you want to check out the new design right away, it’s easy to do. In GoToAssist Service Desk, go to: Configure > Account-Wide Settings > Labs, and then check the “Enable the new look” box. Otherwise, we’ll take care of it for you automatically on March 23.
Creating great products is what all of us here at Citrix aim to do. Our hope is that this new design will make your job easier by helping you focus on what’s important and get things done faster. We’re really excited about this, and hope you love the new design as much as we do.
If you have feedback or suggestions, we want to hear from you. Reply to us here, use the Feedback link inside the product (top right), or email our support team anytime at support@gotoassist.com.
Happy assisting!
We've got some exciting news to share with you today. Over the past few months, our team of developers and user experience pros has been hard at work refreshing the look of GoToAssist Service Desk. The new design sets the stage for some exciting new features (watch for these later this year), and gets us one step closer to achieving the finest customer experience imaginable across the entire GoToAssist product lineup. Our goal is to make your job easier, and we believe the fresh new design does just that.
The new design rolls out system-wide on March 23, 2015.
About the new design:
New colors, fonts, and spacing
Although the layout hasn't changed (more on that in a minute), we've enhanced the design on multiple fronts.
Colors – A brand new color scheme helps delineate key areas of the product so you can focus on what’s most important.
Fonts – Varied font sizes improve readability and emphasize important labels and headings.
Spacing – Ample, uniform spacing adds volume to the design and simplifies scanning so you can quickly find what you need.
Same familiar layout
Don’t worry – all the features you depend on are exactly where they were before. We’ve got some really great ideas brewing, but we’ve kept the same familiar layout for now.
Get a sneak peek
If you want to check out the new design right away, it’s easy to do. In GoToAssist Service Desk, go to: Configure > Account-Wide Settings > Labs, and then check the “Enable the new look” box. Otherwise, we’ll take care of it for you automatically on March 23.
Creating great products is what all of us here at Citrix aim to do. Our hope is that this new design will make your job easier by helping you focus on what’s important and get things done faster. We’re really excited about this, and hope you love the new design as much as we do.
If you have feedback or suggestions, we want to hear from you. Reply to us here, use the Feedback link inside the product (top right), or email our support team anytime at support@gotoassist.com.
Happy assisting!
